1. User Control and Data Erasure
OptiBiz ensures that business owners and users retain full custody and control over their personal identity data, workspace operations records, and authentication associations. You have the right to permanently purge your account and records from our systems at any time.
2. Methods to Request Deletion
Sign in to your OptiBiz account, navigate to Settings, and click "Request Workspace Deletion". If you are the sole business owner, all business members and products will be queued for purge.
Send an email from your registered account address to support@optibiz.app with the subject "Account and Data Deletion Request". Include your business name and owner email.
3. How to Revoke Google Account Access
If you signed up or authenticated using Google Sign-In, you can disconnect OptiBiz at any time directly through Google:
- Open your Google Account permissions page at myaccount.google.com/permissions.
- Locate OptiBiz in the list of authorized apps.
- Select OptiBiz and click Remove Access / Delete all connections.
Note: Revoking access removes token exchange capability with Google. To also purge historical sales, stock, and business records hosted on OptiBiz, please execute Method A or B.
4. Data Deletion Scope
Upon processing your deletion request:
- Your profile name, email, credentials, and authentication sessions are permanently destroyed.
- Your business catalogs, products, order archives, customers, and expenses are erased.
- Connected payment subaccounts and storefront integrations are unlinked.
- Legally mandated financial records (e.g. past statutory tax summaries) may be held only where explicitly required by law.
5. Completion Timeline
All deletion requests are verified and permanently executed within 48 to 72 business hours. A final confirmation email will be delivered to you upon completion.